Legal & Privacy

vipq79 Privacy Policy

This page clearly explains how your personal data is collected, used and protected.

Last updated: 30 October 2026
Introduction

Policy Summary

vipq79 takes the protection of personal data of players in Myanmar seriously. This privacy policy explains what data is collected from you when you use our platform, how that data is used, and in what circumstances it may be shared with third parties. If you read and agree to this policy, you may continue using the platform.

If you do not agree with the points set out in this policy, we ask that you do not use our platform. For any questions, you can reach us through 24/7 live chat or by email at [email protected].

Section 1

Data We Collect

When you use the vipq79 platform, the following types of information may be collected—

1.1 Data You Provide Directly

  • Name, date of birth and contact details provided when opening an account
  • ID number provided during the deposit / withdrawal verification process (for KYC verification)
  • Payment information (KBZPay, Wave Money, AYA Pay, CB Pay and bank transfer data)
  • Information provided when contacting us through live chat or email

1.2 Automatically Collected Data

  • IP address, browser type, operating system and device specifications
  • Navigation patterns within the platform, game history and session data
  • Tracking data collected from cookies and similar technologies
  • Deposit / withdrawal transaction records

1.3 Data We Do Not Collect

We never request or collect your bank card PIN, mobile banking password or similar security credentials. Reject any contact asking for such information immediately and report it to [email protected].

Section 2

How Your Data Is Used

The collected data is used only for the following purposes—

2.1 Account Management

Data is used to create your account, handle logins, verify your identity, and save your preferences.

2.2 Financial Verification (KYC)

Data is used to carry out the identity checks required for anti-money laundering (AML) and fraud prevention.

2.3 Service Improvement

Data is used to improve the platform, fix bugs, and build new features based on gameplay analysis.

2.4 Bonuses and Promotions

Data is used to send you relevant bonus offers, VIP tier update notifications, and promotion news. If you do not want to receive these notifications, you can turn them off in your account settings.

2.5 Legal Compliance

Data is used only in legally authorised cases to carry out legal proceedings, financial checks, and regulatory requirements.

Section 3

Cookies and Tracking Technology

Our platform uses cookies and similar tracking technologies—

3.1 Essential Cookies

These cookies are essential for the platform to work properly. They cover maintaining login sessions, saving language settings, and security checks. If these cookies are disabled, the platform will not work correctly.

3.2 Analytics Cookies

These cookies are used to understand how the platform is used and to improve the service. You can opt out of them through your browser settings.

3.3 Disabling Cookies

You can restrict or delete cookies through your browser settings. However, please note that disabling essential cookies may cause difficulties when using the platform.

Section 4

Data Sharing Policy

We protect your personal information as much as possible. Data sharing is carried out only within the following limits—

4.1 Service Providers

Data may be shared with companies that provide payment services, IT solutions, and fraud prevention services. These companies are only permitted to use the data for tasks we direct them to carry out.

4.2 Legal Requirements

Data may be disclosed to law enforcement authorities, by court order, or in response to a legally justified request. Only the minimum necessary data will be provided in such cases.

4.3 What We Do Not Share

We never sell, rent, or give your data to advertising companies, data brokers, or unrelated third parties.

Any service provider we work with must sign a data protection agreement before they can partner with us.

Section 5

Data Security Measures

vipq79 has put in place technical and organisational security measures to protect your data—

5.1 Encryption

All data transmitted between the platform and your device is protected with SSL (Secure Socket Layer) encryption. This prevents data from being intercepted.

5.2 Access Control

Only the staff members who need to handle your data for business purposes can access it. Access logs are reviewed regularly.

5.3 Server Security

Data is stored on firewall-protected servers and regular security audits are conducted.

5.4 Your Role

Alongside the measures we have put in place, please also do the following on your end—

  • Create a strong password and use one that is different from your bank, email, and other accounts
  • Change your password regularly and never share it with anyone
  • Remember to log out of your account after playing
  • If you notice any suspicious activity on your account, notify us immediately at [email protected]
Section 6

Data Retention Period

Data is retained depending on how long it is needed and what the legal requirements are—

6.1 Account Data

Data is retained for as long as your account remains open. After the account is closed, it may be kept for an additional period depending on legal standing decisions.

6.2 Financial Records

Deposit, withdrawal, and game records are retained based on financial audit requirements.

6.3 Data Deletion

After the retention period ends, data is securely deleted or anonymized so it cannot be recovered.

Section 7

Your Rights

You have the following rights regarding the data we hold about you—

7.1 Right to Access

You can request to view the data we hold about you. Submit your request by email to [email protected] and your data will be provided after identity verification.

7.2 Right to Correction

You can request corrections to any inaccurate data. This request will be processed along with a KYC check.

7.3 Right to Deletion

You can request deletion of data that is no longer needed for legal purposes. Please note that financial records and KYC data cannot be deleted due to legal obligations.

7.4 Right to Data Portability

Where supported with Myanmar-language support, you can request a copy of your data in a readable format.

7.5 How to Exercise Your Rights

To exercise any of these rights, email us at [email protected] or contact us in Myanmar language via 24/7 live chat. We will respond promptly after receiving your request.

Section 8

Protection for Users Under 21

The vipq79 platform is intended for adults aged 21 and above only. If we discover that personal data from anyone under 21 has been collected without our knowledge, that data will be deleted immediately.

If you become aware that anyone under 21 is using the platform, please notify us immediately at [email protected].

Section 9

Policy Updates

We may update this Privacy Policy from time to time. For significant changes, a prominent notice will be displayed on the platform. Continued use of the platform after any changes will be taken as acceptance of the updated policy.

The date this policy was last updated is shown at the top of this page. We recommend reviewing this policy periodically so you are not caught off guard by any changes.

9.1 Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights—

Responses are provided in Myanmar language.

FAQ

Questions About Privacy Protection

All payment data is protected with SSL encryption. Transaction details for KBZPay, Wave Money, AYA Pay and CB Pay are kept only for financial compliance requirements and are never shared with any third-party advertising companies.

KYC (Know Your Customer) verification is a requirement for anti-money laundering and fraud prevention. It is done to confirm your identity when making withdrawals and to protect your funds. This data is stored on secure servers and can only be shared for legal purposes.

No. Your game history can only be accessed by our customer support staff and in legally justified cases. This data is never shared with outside organisations.

Contact us by email at [email protected], state the incorrect information and provide the correct details. You can also reach us in Myanmar language through 24/7 live chat. Corrections will be made shortly after identity verification is complete.

Even after an account is closed, data may be retained for a set period due to legal requirements (for example, financial records). Once that period ends, the data will be securely deleted. Data deletion requests will be handled with an explanation of any legal restrictions that apply.

If a data breach occurs, affected players will be notified immediately and protective measures will be taken. These measures include temporarily suspending accounts, resetting passwords and putting future prevention plans in place.